Speech delivered by Dr. Girdhar J. Gyani, Director General , Association of Healthcare Providers (India), New Delhi, while receiving “Dynamic Indian Of The Decade Award” - source :KG Medinews Dec 2014
At the outset, let me convey my heartfelt thanks for conforming the award on me. I am privileged to have received number of awards/recognitions, some international and some national, but this award is unique as it is coming from two institutions. One is K G Foundation and other being Dr. Bakthavathsalam (Dr GB). I have known Dr GB for quite some time and can say with conviction that he is indeed an institution in himself. He is multifaceted personality from whom even I draw inspiration. I have keenly observed him in the role of Chairman of KG Hospital as he leads the team by wandering around. He firmly believes in empowerment and that is the reason his staff take complete ownership and that further enables Dr GB, not to worry about day to day issues but focus on strategy and on building human relations. I see a child in him that keeps him all the time bubbling with energy and enthusiasm. These are the traits which current young generation can emulate.
Let me spend some time to look at past decade, based on which I have been conferred this award. Basically it was my tenure as Secretary General, Quality Council of India from year 2003-04 till 2012-13, which was one where I could contribute in advancement of quality. The journey originated in year 1992, when government of India deputed me to undergo training on TQM at Nottingham (UK) under Indo-FRG agreement. This led to me being appointed as founder director of Indian Institute of Quality Management at Jaipur. I am privileged to have trained more than 15000 professional in the area of quality during this tenure, spanning 10-years. This has been a kind of record, which has been very satisfying. During this period I also trained more than 200-pathologists as assessors for NABL.
In 2003, I was selected for prestigious assignment as Secretary General, Quality Council of India. This establishment was in its infancy with strength of 4-staff. The initial role was to establish national accreditation structure, so as to get global recognition for our certification and inspection bodies. It was time that I got inspirational support from Dr Mashelkar, chairman of QCI, to apply quality in national perspective. Later in year 2004-05, Mr Hota, Secretary MOHFW, provided me with huge task to design national accreditation system for healthcare. This was difficult task as we had to start from scratch. I was lucky to have net worked with professionals from healthcare and that paid dividends. We were able to design world class accreditation system known as NABH and even received recognition from International Society for Quality in Healthcare. This provided to our hospitals with a robust framework to build patient safety and quality in healthcare. Although I am credited to provide this for the first time in our country, I should not forget to mention the overwhelming support I received from my colleagues in healthcare. NETWORKING to me is the important MANTRA for everlasting success.
Year 2006 was another great year, when I was invited by Dr Abdul Kalam, His Excellency the President of India, to seek my inputs for his speech for our annual conclave. He gave me the new mission; Quality for National well Being. I led the teams in QCI to apply quality at national level in the area of environment, food safety, AYUSH, school education, tourism and many more which are known to have improved the quality of governance. QCI grew from 4 to 44 staff during these years and today is seen as driver of national quality.
I am now leading the secretariat of AHPI with a mission to build capacity in Indian health systems. I am sure that with support from industry leaders like Dr GB, we shall make Indian Health system as vibrant and with focus on Well Being of Common Man.